Returns & Exchanges

Returning your order

Purchase MadeReturn In-storeReturn by Mail Exchange In-store
Website Yes Yes Yes*
In-Store Yes No Yes
Store-to-Door Yes No Yes

*Returns in-store are not applicable for refund or exchange if purchased using Afterpay online.

How to return your order


Return or Exchange In-store (Free)
Find your nearest store here to return or exchange an item for free.
Please ensure that you have read our 'Returns Policy' information here.
Can't find what you're looking for? Read our Returns FAQs below.
Via Australia Post
Book your return online here through the returns portal.
Firstly, fill out your returns and exchanges form.
Then print your label & stick it on your parcel. Please ensure it is clearly visible.
Drop your parcel off to a Post Box, Australia Post Office, or Parcel Locker.
Please ensure that you have read our 'Returns Policy' information below.

Once your return parcel has been received, we aim to process your exchange order within 2 to 4 business days.
Please allow 3 to 10 days for delivery by Australia Post. 

If a refund is required we aim to process your credit card or cheque refund within 10 days of receipt of garments.
Please be advised that if we are processing your refund to your credit card this will take between 2 - 3 days to appear on your credit card statement.

Driza-Bone strives to provide a seamless customer experience.