Delivery & Shipping Update
Due to reduced working hours, our warehouse is currently unable to process returns and dispatch deliveries as fast as usual.
If you have any urgent enquires please direct them to our Customer Service Team at firstname.lastname@example.org.
Please note: some responses from our team may also be delayed, but be assured your query is important to us and one of the team will be in contact as soon as possible.
For regular updates from Australia Post, click here.
We apologise for any inconvenience.
Need to return your order for a refund or exchange?
We accept refunds and exchanges for items within 60 days of purchase (28 days for sale items).
Dependent on where you purchased your items please follow our simple process.
Note : If you discover a fault with your item, please call us at 1300 727 355 to arrange your return directly.
Please ensure you have read our returns policy within our FAQs below.
I placed an order from outside Australia, how do I return it?
I placed my order online...
I shopped in-store...
Once your return parcel has been received, your exchange will be processed within 3 -5 business days.
If a refund is required we aim to process your refund within 10 business days of receipt of garments.
Please be advised that if we are processing your refund to your credit card this will take up to 5 business days to appear on your credit card statement.
Driza-Bone strives to provide a seamless customer experience.