Delivery & Shipping

Orders placed before 12.00pm AEST will be dispatched the same business day.

You will receive shipping confirmation when your order leaves our warehouse.

Delivery & Shipping Charges

Within Australia $10 flat rate
(FREE - orders over $200)
New Zealand $20 flat rate
USA $20 flat rate

Domestic Delivery Destinations & Times

Please note the below delivery times should be treated as estimates only.
These times commence from the date your order is dispatched.
 
*For Express Delivery please contact our customer service team on +61 3 9425 2222 before placing your order.
They will assist you over the phone.
  
Location Standard
(Business Days)
Express*
(Business Days)
NSW - Metro 2 - 3 1 - 2
NSW - Regional 3 - 4 -
ACT - All 3 - 4 1 - 2
VIC - Metro 2 - 3 1 - 2
VIC - Regional 3 - 4 -
QLD - Metro 3 - 4 1 - 2
QLD - Regional* 5 - 6 -
SA - Metro 2 - 3 1 - 2
SA - Regional 3 - 4 -
WA - Metro 5 - 7 2 - 3
WA - Regional 7 - 8 -
TAS - Metro 3 - 4 1 - 2
TAS - Regional* 4 - 5 -
NT - Metro 4 - 5 2 - 3
NT - Regional* 5 - 7 -
International 7 - 14 -

*This table excludes Far North QLD, Remote Tasmania/NT Postcodes

Where is my order?

Your tracking number is located in the shipping confirmation email you receive when your package leaves our warehouse.

Simply click the following button and enter your tracking number.

DELIVERY FAQs